Shipping policy

Processing Times

All items are made to order and typically ship within 5–7 business days. Business days do not include weekends or holidays. Processing times may be extended slightly during holidays, sales, or periods of high order volume.

Shipping & Delivery

Shipping times shown at checkout are carrier estimates and begin after your order has been processed. They are separate from our 5–7 business-day production time. Delivery dates are not guaranteed, and carrier delays may occur after a package leaves our hands.

Tracking

You will receive a shipping-confirmation email with tracking information once your order has shipped. Please allow up to 48 hours for tracking updates to appear.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the address can be changed or the package redirected.

Lost, Damaged, or Incorrect Orders

If your package appears lost, arrives damaged, or contains an incorrect item, please contact us through our Contact page with your order number and any relevant photos so we can help.